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understanding-complexity

Empathic Interview

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In order to really understand a situation including the thoughts, needs, problems and hopes of the people you are innovating for, one of the easiest and most direct ways is to talk to them. Empathic interviews are a gentle and effective way to do that.

Soft Shoe Shuffle

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Soft shoe shuffle is a group conversation in motion. It is an effective and energizing method for -sharing insights or discussing controversial topics in a group, -for group decision making -and to bring a fresh wind into encrusted conversation habits.

Perspective Carousel

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This fun and contemplative ideation technique helps generate ideas with depth. The Perspective Carousel is a holistic ideation approach that uses the power of constellation work, role play, and intuition to generate ideas from very different points of view.

Business Model Canvas

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The Business Model Canvas is a template for developing new or existing business models. It is a visual chart with elements describing a product’s or service’s value proposition, customers, and finances.

Metaplan

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This technique from Wolfgang and Eberhard Schnelle can be used as a facilitation method for groups and as a communication model. This technique develops opinions, builds a common understanding and objectives, and helps formulate recommendations and action plans to focus on a problem and its possible solutions.

System map

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This method uses systems analysis and systems thinking approach to improve a group’s understanding of the relationships between various aspects related to the topic that the group is working on.