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understanding-complexity

Empathic Interview

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In order to really understand a situation including the thoughts, needs, problems and hopes of the people you are innovating for, one of the easiest and most direct ways is to talk to them. Empathic interviews are a gentle and effective way to do that.

Open Sentences

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“Open Sentences” is an easy-to-lead interactive process in pairs. It is a structure for spontaneous expression and attentive listening. The Open Sentences Process helps explore a topic and often brings to light surprising thoughts, feelings, and new ideas.

Highlights Reel

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The act of group remembering, looking back over a just-completed workshop or project, can be a bonding way of synthesizing an experience, particularly one that is complicated.

Reflection Fishbowl

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After a program, course, or project, the organizing team can use this method to reflect on each person’s role and effectiveness. A powerful tool for internal use amongst a team that has worked closely and trusts each other.

Metaplan

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This technique from Wolfgang and Eberhard Schnelle can be used as a facilitation method for groups and as a communication model. This technique develops opinions, builds a common understanding and objectives, and helps formulate recommendations and action plans to focus on a problem and its possible solutions.

Disney Method

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A cyclic creative process in 3-4 phases to dream up new ideas, make them realistic and evaluate them by using different rooms for each phase. It helps come up with high quality ideas, thoroughly thought through from different perspectives.

Life Wheel

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The Wheel is a simple but powerful tool designed to help you get a graphical representation of the present balance between different areas regarding your personal life or organisation, and identify which will most benefit you by improving.